Thursday, October 29, 2015

Dealing with Apple Gatekeeper Unidentified Developer Error when Launching WebEx from Jabber

A couple of weeks ago I noticed that I was receiving the Apple untrusted developer error message (left) whenever I attempted to use the Meet Now functionality directly from Jabber. 

Clicking OK brings another error message and WebEx never loads. I finally got around to trying to fix the issue. This article provides the procedures I used to resolve this issue on my Mac.

Wednesday, October 28, 2015

Using SQL to Query SIP Trunks

This post is in response to a query I received on Twitter:
@ucguerrilla - Would you have a SQL query in your toolbox to list SIP trunks with ip address, or point me in the right direction?
This is an interesting question because the tables you need to look at may not be as obvious as seen with other queries where we need to join tables. So, let's take a look at what is involved with this query and possibly touch on some related queries.

Wednesday, October 14, 2015

Installing Cisco RTMT 10.5 on Apple OS X

"Could you re-post the article covering installation of RTMT on OS X?" is a request I receive at least once a month. Well, the short answer to the question is: no, I can't repost the original content. I wasn't the original author and I am not willing to post someone else's content without their explicit consent. I doubt @ciscomonkey would mind but it still isn't cool.

That said, I have an obligation to my readers and there have been enough changes to the RTMT installer to warrant revisiting the whole process. This article provides an updated step-by-step procedure for installing RTMT on Mac OS X. The procedures cover the most recent Cisco UC applications.